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Support

Please first look at our support pages and frequently asked questions:

FAQ For Website

FAQ For Apps & Games

User Guide

We have a handbook about how things work. You can find a lot of information here for every app and game. All of the menus, buttons, marketplaces, items, settings and everything is here! Check it out!

Or you can contact us using this form and open a support ticket:

Contact Us

Create a support ticket here! Talk directly to us!

Please note that if you contact us, it might take couple of days for us to respond. You need to sign in to send a ticket (support request).

My Tickets

Go to your existing support tickets! See if we answered your questions.

You can ask your questions to our community too:

Go To Community Pages

You can look if someone else already asked your question or you can ask a new question. Anyone can answer them!

Maybe we already published something about your question:

Search In News Pages

You can search your topic in news pages. We might have already talked about it.

Check server availability.


Alternatively, you can contact us via sending us an email or through our social media accounts.

Email us for support:

help@ananass.app

Email us for bussiness information:

business@ananass.app

Our Instagram Accounts:

@ananassapps

@ananasshelp

@ananasstr

Please note that if you contact us, it might take couple of days for us to respond.